PRIVACY
OFFICIAL DATA PROTECTION POLICY – CX60 MALAYSIA

CX60 Privacy Policy – Our Commitment to Protecting Malaysian Players' Personal Data

At cx60, your privacy is more than a legal obligation — it is a core value we uphold in every decision we make. This Privacy Policy clearly explains how cx60 collects, uses, stores and protects your personal information as a member in Malaysia.

Last Updated: 1 January 2026
Language: Bahasa Melayu (ms-MY)
Jurisdiction: Malaysia
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CX60's Six Data Protection Principles

Cx60's commitment to your privacy is built on six core principles that we uphold without compromise.

Minimum Data Collection

Cx60 only collects data that is genuinely necessary to manage your account and deliver online casino services. We do not collect irrelevant or excessive information — data minimisation is a core principle of how cx60 operates for players in Malaysia.

We Never Sell Your Data

Cx60 has never and will never sell, rent or trade members' personal data to any third party for marketing or commercial purposes. Your data belongs to you — cx60 serves solely as a responsible custodian, entrusted with protecting it to the highest standard.

Highest-Level Encryption

All communications between your device and cx60's servers are protected by 256-bit SSL encryption — the same standard used by Malaysia's major banks such as Maybank and CIMB. Your data, whether in transit or at rest, is always encrypted and unreadable to unauthorised parties.

Full Control in Your Hands

As a cx60 member, you have the full right to access, update, correct or request the deletion of your personal data at any time. cx60 provides a straightforward and transparent process for you to manage your own personal information without unnecessary barriers.

Financial Transaction Confidentiality

All your deposit, withdrawal and betting history records at cx60 are fully confidential. cx60 does not disclose members' financial transaction details to any party except where required by law or directed by a competent authority. Payments in RM via DuitNow, Touch 'n Go and FPX are all processed through secure channels.

International Standards Compliance

The cx60 Privacy Policy is developed in line with internationally recognised data protection standards. We conduct regular security audits by independent third parties to ensure cx60's data protection practices remain fully aligned with current requirements for players in Malaysia.

1

Introduction – CX60's Commitment to Your Privacy

This Privacy Policy is issued by cx60 and applies to all players, visitors, and members who use the cx60 platform in Malaysia. This document provides a detailed explanation of how cx60 collects, processes, stores, protects, and — under certain circumstances — discloses your personal information when you use our services.

By registering a cx60 account, making a deposit via DuitNow, Touch 'n Go eWallet, GrabPay or any other Malaysia local payment method we support, or simply accessing the cx60 website, you acknowledge that you have read and understood this Privacy Policy. We encourage you to read through this document carefully, as it outlines important rights you hold regarding your personal data at cx60.

Cx60 takes privacy extremely seriously. The trust our members place in us is our most valued asset, and we are committed to upholding that trust through responsible, transparent and consistent data protection practices across all cx60 operations in Malaysia.

2

What Personal Data Does CX60 Collect?

Cx60 collects various types of information from members for specific, legitimate purposes. Below is an overview of the data categories cx60 may collect:

Data Category Examples of Information Primary Purposes
Identity Data Full name, MyKad/passport number, date of birth Identity verification (KYC) & legal compliance
Contact Data Malaysian mobile number, email address Account communications & OTP verification
Financial Data Deposit/withdrawal records in MYR, payment methods Transaction processing & financial compliance
Game Data Gaming history, bets placed, wins/losses Account management & responsible gaming
Technical Data IP address, device type, browser, operating system Account security & platform improvements
Usage Data Pages visited, active time, in-platform clicks Cx60 user experience improvement

CX60 Note: cx60 does not directly store credit or debit card numbers in our systems. All payment processing — whether via DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost or ShopeePay — is handled by certified, secure third-party payment gateways in Malaysian Ringgit (MYR).

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How Does CX60 Use Your Personal Data?

Cx60 handles members' personal data responsibly and only for legitimate purposes. The following outlines the primary purposes for which cx60 uses your data:

  • Account Management: Creating, managing and maintaining your cx60 account, including the processing of deposits and withdrawals in MYR.
  • Identity Verification: Complying with Know Your Customer (KYC) requirements and preventing fraud, money laundering and the financing of illegal activities.
  • Service Provision: Enabling you to play slots, Live Casino and all other games on cx60 smoothly and securely.
  • Service Communications: Sending important account notifications, OTP verification, security alerts and cx60 policy updates.
  • Responsible Gaming: Monitoring gaming patterns to identify signs of problem gambling and providing appropriate support to cx60 members who need it.
  • Platform Improvement: Analysing usage data (anonymised) to improve the performance, interface and overall experience of the cx60 platform.
  • Marketing (with Consent): Sends promotional offers, bonuses, and new game updates from cx60 only to members who have given their consent to receive marketing communications.
  • Legal Compliance: Fulfilling applicable legal and regulatory obligations, including cooperation with lawful authorities when required by law.

Cx60 will not use your personal data for any purpose other than those stated above without first obtaining your explicit consent. Any new use of data not described in this Privacy Policy will be communicated to members via in-platform notifications or email before it is implemented.

4

Sharing Data with Third Parties – When and Why

Cx60 does not sell or commercialise members' personal data to any party. However, in the course of operating the platform, cx60 may need to share certain information with the following categories of third parties — and this is done strictly on a need-to-know basis:

  • Payment Service Provider: Payment gateways handling DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and ShopeePay transactions in MYR. They receive only the information necessary to process each transaction.
  • Game Developer: Third-party game developers may receive anonymised gameplay data for technical maintenance and game fairness audit purposes. No personally identifiable information is shared.
  • KYC Service Provider: Third-party identity verification companies that assist cx60 in carrying out member verification processes in accordance with legal requirements.
  • Independent Audit Bodies: Independent audit bodies that verify the fairness of games and the security of cx60's systems may access technical data that contains no personally identifiable member information.
  • Regulatory Authorities: cx60 will disclose the necessary information to government authorities, law enforcement, or regulatory bodies when required to do so by law or a valid court order.

CX60's Guarantee: All third parties working with cx60 are required to uphold data protection standards equivalent to cx60's own policies. cx60 conducts rigorous assessments of all vendors before any data sharing is permitted, and every data sharing agreement is accompanied by legally binding security and confidentiality clauses.

5

Data Security Measures at CX60

Cx60 continuously invests in cybersecurity infrastructure to protect your personal data against unauthorised access, loss, destruction, or disclosure. The following are the key security measures we have implemented:

  • 256-bit SSL Encryption: All data transmitted between your device and cx60's servers is encrypted using 256-bit SSL — the same standard used by Malaysia's leading banking institutions.
  • Stored Data Encryption: Sensitive personal data stored in cx60's databases is also encrypted using robust cryptographic algorithms, providing an additional layer of protection.
  • Two-Factor Authentication (2FA): cx60 offers two-factor authentication for all member accounts — an added layer of security that ensures only you can access your cx60 account.
  • 24/7 Security Monitoring: cx60's automated monitoring system continuously analyses access patterns to detect and block any suspicious activity in real time.
  • Internal Access Controls: Only authorised cx60 staff who require access to specific data to carry out their permitted duties are allowed to access it — the principle of minimum access rights is strictly observed.
  • Regular Security Audits: cx60 conducts regular penetration testing and independent security audits to identify and address any potential vulnerabilities within its systems.
  • Incident Response Procedures cx60 has a comprehensive security incident response procedure in place. In the event of any data breach, cx60 will notify affected members within the timeframe required by applicable law.

While cx60 takes all reasonable measures to protect your data, no system can guarantee 100% security in an online environment. We therefore encourage you to take your own precautions as well — such as using a strong password, enabling 2FA on your cx60 account, and never sharing your login credentials with anyone.

6

Use of Cookies & Tracking Technologies at CX60

Cx60 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit the cx60 website. The following are the types of cookies used by cx60:

  • Essential Cookies: Required for core cx60 platform functions such as login authentication, session security and basic preferences. These cookies cannot be disabled as they are critical to platform operations.
  • Performance Cookies: Collects information on how you use cx60 — including the most frequently visited pages, time spent on the platform, and any errors that may occur — to help us improve overall platform performance.
  • Functional Cookies: Remembers your preferences — such as display language, gaming preferences, and other personal settings — to deliver a more personalised experience on cx60.
  • Analytics Cookies: Used to understand overall cx60 platform usage patterns in an aggregated and anonymised manner, for the purpose of continuously improving our services.

You can control or delete cookies through your internet browser settings. However, disabling certain cookies may affect the functionality of the cx60 platform. For more information on managing cookies, please refer to the Help section of your internet browser.

7

Data Retention Period at CX60

Cx60 retains members' personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal and regulatory obligations. The following provides a general overview of cx60's data retention periods:

  • Active Account Data: Retained for as long as your cx60 account remains active and for a reasonable period following account closure.
  • Financial Transaction Records: Retained in accordance with Malaysian legal requirements for financial records, typically for a minimum period of 7 years.
  • KYC Data: Retained for the period stipulated by legal requirements relating to anti-money laundering and counter-terrorism financing.
  • Security Logs: Retained for a limited period as required for fraud detection and security investigation purposes.
  • Marketing Data: Retained until you withdraw consent to receive cx60 marketing communications, or for up to 2 years of inactivity, whichever comes first.

When data is no longer required, cx60 will ensure it is securely deleted or anonymised in accordance with secure data disposal procedures. You may request details on your specific data retention period by contacting the cx60 privacy team at [email protected].

8

Your Rights Regarding Personal Data at CX60

As a cx60 member based in Malaysia, you have important rights regarding your personal data. cx60 fully respects and facilitates the exercise of these rights:

Right of Access

You have the right to request a copy of all personal data that cx60 holds about you. cx60 will provide this information within 48 hours of your request.

Right to Rectification

If your personal data held in cx60's systems is inaccurate or incomplete, you have the right to request an immediate correction or update.

Right to Erasure

In certain circumstances, you have the right to request that cx60 delete your personal data — subject to cx60's legal obligations to retain that data.

Right to Restriction

You have the right to request that cx60 restrict the processing of your personal data under certain circumstances as defined by applicable law.

Right to Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service, where this is technically feasible.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time, and cx60 will honour such requests immediately.

To exercise any of the rights above, you may contact the cx60 privacy team via email at [email protected] or through the 24/7 Live Chat available within the cx60 platform. cx60 is committed to responding to all privacy rights requests within 48 hours of receiving a complete submission.

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Children's Data Protection – CX60 Age Restrictions

Cx60 services are exclusively available to individuals aged 18 and above. cx60 does not knowingly collect or process personal data from individuals under the age of 18. Should we discover that a minor's data has been collected without appropriate consent, we will take immediate steps to delete that information from cx60's systems.

If you as a parent or guardian believe that your underage child has registered or is using the cx60 platform, please contact the cx60 support team immediately at [email protected]. cx60 will investigate the matter promptly and take appropriate action, including closing the account and deleting all associated data.

Important Reminder: cx60 employs multiple mechanisms to verify member age, including Malaysian MyKad number checks during the KYC process. Any account found to belong to an underage individual will be closed immediately, and the relevant authorities may be notified in accordance with Malaysian law.

10

Amendments to the CX60 Privacy Policy

Cx60 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or relevant technological developments. Any material changes to this Privacy Policy will be communicated to members via:

  • An in-platform notification on cx60 the next time you log in.
  • An email to your registered email address at least 14 days before the changes take effect.
  • A prominent notice on the cx60 homepage for a reasonable period of time.

Your continued use of the cx60 platform after the effective date of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Privacy Policy, you have the right to close your cx60 account and discontinue use of our services. We recommend reviewing this Privacy Policy periodically to stay informed of how cx60 protects your data.

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Contact CX60 for Privacy Enquiries

If you have any questions, concerns or complaints about how cx60 handles your personal data, or if you wish to exercise any of the privacy rights set out in this Privacy Policy, please do not hesitate to reach us through the following channels:

  • Privacy Email: [email protected] — for privacy and data protection enquiries specifically.
  • 24/7 Live Chat: Available directly within the cx60 platform — the fastest way to get a response, typically within under 2 minutes.

The cx60 team will respond to all privacy-related enquiries within 48 hours of receipt. For more complex requests such as data access or data deletion requests, a longer processing time may be required, but we will always keep you informed of the progress of your request.

This Privacy Policy should be read in conjunction with CX60 Terms & Conditions and the CX60 Responsible Gaming for a complete understanding of your rights and responsibilities as a cx60 member in Malaysia.

Privacy at CX60 – More Than Just a Legal Document

For many Malaysian online casino players, a platform's Privacy Policy can seem like little more than a formality — a compliance requirement that simply has to exist. At cx60, however, we see our Privacy Policy differently. It reflects how we respect our members and represents our genuine commitment to the trust you have placed in cx60 when you registered and began playing with us.

Consider the information you share with cx60 when you register — your name, Malaysian phone number, payment details. This is sensitive personal information, and you trust cx60 to handle it with the utmost care. That trust is not something cx60 takes lightly. On the contrary, it drives every technical, operational and policy decision we make regarding data protection.

Payment Security at CX60 – Multiple Layers of Protection for Your Money

One of the most important privacy considerations for Malaysian players is the security of financial transactions. When you make a deposit via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay or FPX through Maybank2u or CIMB Clicks, you want to know that your money in Malaysian Ringgit (MYR) is safe and that your payment information will not be misused.

Cx60 handles this through a multi-layered protection system. First, cx60 does not directly store your bank account details or digital wallet numbers within cx60's systems — all payment processing is carried out through certified third-party payment gateways that operate under their own security standards. Second, all communications between the cx60 platform and payment gateways are encrypted using 256-bit SSL. Third, every transaction undergoes automated security checks to detect any unusual activity.

This means that whether you're making an RM50 deposit via Touch 'n Go eWallet or withdrawing RM500 through DuitNow, every step of the process is protected by multiple layers of security working in tandem — ensuring your transaction goes through safely and your MYR reaches the right destination without any interference.

Best Practices for Protecting Your CX60 Account Privacy

While cx60 does its part to protect your data, account security is a shared responsibility. There are several simple steps you can take to strengthen the protection of your own cx60 account. Use a unique password for your cx60 account — do not reuse the same password you use for your email or banking accounts. Enable the two-factor authentication (2FA) that cx60 provides — this adds an extra layer of security ensuring that even if someone knows your password, they still cannot access your cx60 account without the OTP sent to your phone.

One aspect that Malaysian players often overlook is the security of the device they use to access cx60. Make sure your smartphone or computer is running the latest software updates, has active antivirus protection, and that you avoid logging into cx60 over unsecured public Wi-Fi networks. This isn't advice specific to cx60 alone — it's good digital security practice for all your online activities, including banking and e-commerce.

Privacy at cx60 is a shared responsibility. cx60 pledges to uphold our end — with best-in-class security systems, transparent policies, and support that's always ready to help. By taking simple steps to protect your own account, together we can create a truly safe and enjoyable gaming environment for all cx60 players in Malaysia.

Frequently Asked Questions About the CX60 Privacy Policy

Answers to the most frequently asked questions from Malaysian players about privacy and data security at cx60.

No, cx60 has never sold, rented or commercialised member personal data to any third party for marketing or commercial purposes, and never will. Your data belongs solely to you. cx60 may share certain information with service providers essential to platform operations — such as payment gateways for processing deposits in MYR or KYC providers for identity verification — but this is done under strict contractual safeguards and involves only the minimum data necessary. cx60 may also disclose data to authorities when required under Malaysian law, but this is not a sale of data and is carried out solely on the basis of a valid legal obligation.

You may request the deletion of your personal data by contacting the cx60 privacy team via email at [email protected] or through the 24/7 Live Chat within the cx60 platform. Please clearly state your account name and the nature of your request. cx60 will process deletion requests within a reasonable timeframe — typically within 7 business days. Please note that certain data may not be immediately deletable due to cx60's legal obligations to retain specific records (such as financial transaction records) for periods prescribed under Malaysian law. In such cases, cx60 will inform you of which data cannot be deleted and the reasons why.

Yes, the security of your payment information is cx60's highest priority. cx60 does not directly store your bank account numbers, card numbers, or digital wallet details within cx60's systems. All financial transactions — whether deposits via DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, or FPX through Maybank2u or CIMB Clicks in MYR — are processed entirely through certified, secure third-party payment gateways. Communications between cx60 and these payment gateways are encrypted using 256-bit SSL. Every transaction also undergoes automated security checks to detect any suspicious activity. You can play and transact on cx60 with full confidence that your payment information is protected to the highest security standards.

Yes, you can opt out of receiving marketing and promotional emails from cx60 at any time. There are several ways to do so: first, click the "Unsubscribe" link found at the bottom of any cx60 marketing email. Second, log in to your cx60 account and navigate to "Communication Preferences" to manage your notification settings. Third, contact the cx60 support team via live chat or email at [email protected] to request that all marketing communications be stopped. Please note that opting out of marketing does not affect essential service communications such as account security notifications, OTP verification, and transaction-related alerts — these are critical to the security of your account and cannot be disabled.

CX60 and Our Ongoing Commitment to Your Privacy

At cx60, security and privacy are not one-off projects to be completed and forgotten. They are ongoing processes that demand continuous investment, attention and improvement. The cybersecurity landscape is constantly evolving — new threats emerge, technology advances, and legal requirements are updated. cx60 is committed to remaining at the forefront of protecting our members' data in Malaysia.

  • Independent security audits are conducted periodically by certified third-party organisations
  • Quarterly penetration testing is conducted to identify vulnerabilities
  • cx60 staff undergo regular data security and privacy training
  • 24/7 security monitoring system with automated incident response
  • Security software updates and patches are applied within the required timeframe
  • Comprehensive disaster recovery procedures to ensure your data is never lost

CX60 Data Protection Standards

Data Encryption Security100%
Privacy Policy Compliance100%
Financial Transaction Security99.9%
Member Satisfaction – Data Protection97%
Security System Uptime99.9%

All data above is based on cx60's internal audits and independent assessments. cx60 is committed to upholding the highest data protection standards for all our Malaysian members.

Play on CX60 with Complete Confidence – Your Data is Safe with Us!

Cx60's Privacy Policy ensures that all your personal information is protected to the highest security standards. Register today and enjoy over 1,200 premium games — from epic slots to Live Casino — in MYR with your trusted local payment methods, backed by cx60's full privacy guarantee.

⚠️ Gambling is strictly for individuals aged 18 and above. Please bet responsibly.

CX60 Related Policy Documents

This Privacy Policy forms part of cx60's broader policy framework. For a complete understanding of your rights and responsibilities as a cx60 member in Malaysia, please also read the following documents:

  • CX60 Terms & Conditions — terms governing the platform, accounts, bonuses and withdrawals.
  • CX60 Responsible Gaming — self-exclusion tools, playing limits and support resources.
  • CX60 FAQ — answers to the most frequently asked questions by Malaysian players.
  • About CX60 — learn more about cx60 as a platform and our commitment to Malaysian players.

For any enquiries regarding the Privacy Policy or data protection, contact us at [email protected] or via cx60's 24/7 Live Chat.

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