CX60 Terms & Conditions – A Complete Guide to Platform Usage for Malaysian Players

By registering, accessing or using any of the services offered by cx60, you hereby confirm that you have read, understood and agree to be bound by these Terms & Conditions in their entirety. These Terms & Conditions constitute a legally binding agreement between you (hereinafter referred to as the "Member") and cx60 (hereinafter referred to as the "Platform").

If you do not agree with any part of these Terms & Conditions, we ask that you refrain from registering for or using cx60's services. Continued use of the cx60 platform — whether to play, make a deposit, or simply browse the site — will be deemed as full acceptance of all terms contained in this document.

Cx60 reserves the right to modify, add, or remove any part of these Terms & Conditions at any time without prior notice. However, we will endeavour to inform members of any material changes via their registered email or through in-platform notifications on cx60 within a reasonable timeframe.

Cx60's services are exclusively available to individuals who meet all of the following eligibility criteria. By registering, you confirm that you satisfy all of these requirements:

• You are at least 18 years of age as of the date of your cx60 account registration.
• You register and play voluntarily, solely for personal entertainment purposes.
• You are registering in your own name and not on behalf of any other individual or entity.
• You are not currently on any self-exclusion list enforced by any relevant authority.
• Your use of cx60 does not contravene any local laws applicable to you.

Cx60 reserves the right to request proof of age and identity at any time. If a member fails to provide satisfactory proof or is found to be ineligible, cx60 reserves the right to suspend or close the account. Balances in accounts closed due to age ineligibility will not be refunded.

Each individual is permitted to register and hold only one (1) cx60 account. Owning multiple accounts — whether using different names, phone numbers, email addresses or identity card numbers — is strictly prohibited and constitutes fraud. cx60 uses advanced detection technology to identify any attempts at duplicate registration.

During registration, you are required to provide accurate, current and complete information. This includes your full name as shown on your Malaysian identity card, an active Malaysian phone number, and a valid email address. Providing false or misleading information is a violation of cx60's Terms & Conditions and may result in immediate account closure.

You are solely responsible for keeping your cx60 account username and password confidential. cx60 will not be held liable for any losses arising from unauthorised access to your account resulting from your own failure to safeguard your login credentials.

Cx60 only accepts deposits via legitimate, approved payment methods. All deposits are processed in MYR with no currency conversion fees. Accepted deposit methods include:

The minimum deposit is RM20 per transaction. There is no fixed daily deposit limit; however, cx60 reserves the right to set deposit limits at the platform's discretion for compliance and security purposes. All deposits must originate from a bank account or digital wallet registered in the same cx60 member's name. Third-party deposits are not permitted and may result in the account being frozen pending investigation.

Cx60 members may request a withdrawal of winnings at any time after meeting all applicable requirements. The cx60 withdrawal process is straightforward and designed to ensure you receive your funds in MYR as quickly as possible.

Withdrawal requests must be submitted through your cx60 account to the same payment method used for your deposit. cx60 reserves the right to request identity verification (KYC) before processing a first-time withdrawal or any withdrawal exceeding a certain threshold. This verification process typically takes less than 24 hours and is carried out only once.

Bonus funds that have not yet met the wagering requirements are not eligible for withdrawal. Any attempt to withdraw a bonus before the requirements are fulfilled will result in the cancellation of that bonus. cx60 reserves the right to suspend the processing of any suspicious withdrawal requests pending the completion of an investigation.

Cx60 offers members a wide range of bonuses and promotions — including welcome bonuses for new members, daily reload bonuses, weekly cashback, free spins, and prize tournaments. Each promotion carries its own terms and conditions, which should be read and understood before any claim is made.

The general principles that apply to all cx60 bonuses are as follows:

• Each bonus is subject to a wagering requirement (e.g. 30× the bonus amount) before a withdrawal is permitted.
• Bonuses may only be claimed once unless stated otherwise in the relevant promotion's terms.
• Using multiple accounts to claim the same bonus constitutes a serious violation and will result in the cancellation of all associated bonuses.
• cx60 reserves the right to void any bonus claimed through fraudulent means or in violation of the promotion's terms.
• The validity period of each bonus is as stated in the respective promotional terms — any bonus not used within this period will expire automatically.
• Wagering contribution rates vary by game type — slots typically contribute 100%, while table games may contribute less.

All games offered at cx60 — including slots, Live Casino, table games and other games — use Random Number Generator (RNG) technology that has been certified by internationally recognised independent audit bodies. This ensures that every game outcome is entirely random and cannot be manipulated by any party, including cx60 itself.

By playing at cx60, members agree to comply with all applicable game rules, including respecting the betting limits set for each game, refraining from using any automated software or bots, not colluding with other players to manipulate game outcomes, and accepting that all game results produced by the cx60 system are final.

In the event of a technical disruption during gameplay, cx60 will endeavour to resolve the situation in a manner that is fair to all parties. Winnings obtained as a result of a technical malfunction or system error may not be credited, or may be voided at cx60's discretion. Any dispute relating to the outcome of a game must be submitted to the cx60 support team within 72 hours of the incident.

The security of your cx60 account is a shared responsibility — cx60 will take all reasonable measures on the platform's end, and as a member, you are likewise expected to take reasonable steps to protect your account from unauthorised access.

• Use a strong password combining uppercase letters, lowercase letters, numbers and special characters.
• Never share your cx60 password with anyone, including family members or friends.
• Enable two-factor authentication (2FA), available in your cx60 account security settings.
• Log out of your cx60 account after every session, especially on shared devices.
• Contact the cx60 support team immediately if you suspect your account has been accessed without your authorisation.

Cx60 will not be held liable for any financial losses arising from a member's negligence in safeguarding their account credentials. If you suspect any suspicious activity on your cx60 account, please contact our support team immediately via 24/7 live chat or email at [email protected].

Cx60 is committed to responsible gaming practices. We believe that online casino gaming is purely for entertainment purposes, and should be enjoyed within safe and responsible boundaries. cx60 provides a range of tools to help members manage their playing habits:

• Daily, weekly, and monthly deposit limits that you can set yourself within your cx60 account settings.
• Session time limits with automatic reminders when the set time limit is reached.
• A per-session loss limit that automatically protects your balance once it reaches the threshold you have set.
• Cool-off periods ranging from 24 hours to 30 days, which can be activated at any time.
• Temporary (6-month) or permanent self-exclusion available through your account or by contacting cx60 support.
• Links to professional help resources for problem gambling.

If you feel that gaming is beginning to affect your daily life, or you find yourself unable to control your playing habits, we encourage you to reach out to the cx60 support team or seek assistance from a qualified organisation. Responsible Gaming is not merely an added feature at cx60 — it is a core value we take seriously. For more information, please refer to the CX60 Responsible Gaming.

Members may close their cx60 account at any time by contacting our support team. Before closing your account, please ensure you have withdrawn all real-money balances, as any unclaimed funds remaining after a specified period following closure cannot be refunded.

Cx60 also reserves the right to suspend, freeze, or close any account without prior notice under the following circumstances:

• Any breach of the terms set out in this CX60 Terms & Conditions document.
• Confirmation that a member was under 18 years of age at the time of registration or use.
• Detection of fraudulent activity, bot usage, or any attempt to exploit the cx60 system.
• Multiple accounts held by the same individual.
• Legal compliance obligations or directives issued by the relevant authorities.
• Money laundering activities or the financing of any unlawful activities.

In the event of account closure due to a breach of terms, cx60 reserves the right to withhold or forfeit any balance, bonuses, and winnings held in that account without being obliged to provide any explanation or refund to the member in question.

Cx60 provides its platform on an "as-is" basis and makes no guarantees regarding continuous availability, freedom from technical errors, or fitness for any particular purpose. cx60 shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of this platform, including:

• A technical disruption that interrupts or prevents a gaming session from being completed.
• Financial losses resulting from unfavourable game outcomes.
• Delays in deposit or withdrawal processing caused by third parties.
• Unauthorised access to a member's account resulting from the member's own negligence in safeguarding their login credentials.
• Any losses arising from the use of third-party services connected to cx60.

Cx60 does not guarantee that the platform will always be free from errors or interruptions. We will make every effort to minimise service disruptions and will notify members of any planned maintenance through cx60's official communication channels.

These Terms & Conditions, and all disputes arising from or in connection with the use of the cx60 platform, shall be interpreted in accordance with and governed by the applicable law. In the event of any conflict or ambiguity within these Terms & Conditions, the Malay language version shall prevail.

Should any dispute arise between a member and cx60, the first step is to contact the cx60 support team via live chat or email at [email protected]. cx60 is committed to resolving all disputes fairly, transparently and within a reasonable timeframe. The cx60 support team operates 24/7 and will respond to any complaint within 48 hours.

Should a resolution not be reached through cx60's customer support channels, the member and cx60 agree to refer the dispute to an alternative dispute resolution (ADR) process before pursuing any formal legal action. All dispute-related correspondence must be submitted in writing to cx60's official email address.